Maintenance

Peace of mind

Ofcom recommends, in their "Code of Practice", that radio equipment be inspected for compliance with licensing regulations - at least annually.

We offer bespoke maintenance programmes for fixed and terminal equipment that covers the care of general day to day repairs at a pre-agreed price. Any maintenance agreement covers an annual inspection of all equipment and a site visit to inspect fixed equipment free of charge. Insurance plans may also be added to a programme thus replacing any equipment that may be beyond economical repair. Many of our customers find a preventative maintenance solution useful in avoiding escalating repair costs to ageing radio equipment and for fixed-rate financial planning purposes. It also improves the turnaround time of any faulty equipment as no authorisation or purchase orders need to be sought or approved before a repair is progressed. This provides the end-user with an efficient process and is very cost effective. Our maintenance programmes can be designed to cover:

• Electrical and mechanical failure though fair wear and tear
• Accidental damage
• In and out of business hours telephone support
• 24h call out
• Customer targeted cycle time for repairs
• Customer targeted response time to site
• Free annual inspection of fixed and terminal equipment on or off site
• Battery inspection and testing
• Collection and delivery service