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ATEX: How to Get Messages Out to Workers At Speed

14/09/2021
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Two-way communication has evolved over the years. Wind the clock back to 1844, and you’ll find Samuel Morse demonstrating the first telegraph to members of Congress in Washington, DC., typing out the message “what hath God wrought?”. 

Wind the clock forward to 2021, and you’ll find 4.9 billion mobile device users, benefitting from a communication concept that started 177 years ago – albeit with advanced technology and digital capabilities. 

For businesses operating in ATEX environments, the need to utilise a solution that offers instant communication is crucial. Today, we discuss the latest  topic in our ATEX 12 pain points series, how to get messages out to workers at speed. 

Send a text message

To get messages out to workers at speed, a solution that doesn’t involve speaking via an ATEX radio, but instead uses data and text, is required. And like so many of us take advantage of for everyday use, that solution is text messaging.   

ATEX radios, with a digital interface and keypad, can send and receive text messages in real-time – making it a solution that’s a perfect alternative to a smartphone.  

Here’s a snapshot of the benefits of using text messaging on-site: 

Instant communication without the need to make a radio call
End users can send and receive messages, giving them a real-time solution
Group messaging so multiple users can be reached at once
You can create pre-defined messages from a radio dispatch system
The ability to still receive important communications when the environment makes calls difficult to hear

If you use radios without a digital interface or keypad, you can take advantage of a handy text-to-speech feature – which will read out messages sent to the device. 

Life on the go

We live in a time where everything from fast food to movies are available in almost a blink of an eye. People don’t have to wait around for burgers to cook or trailers to end - and can live life on the go as much as they see fit. 

If you relate that to life on-site, workers need to be able move around freely, do their job, and keep production lines ticking over without interruption or being slowed down. Giving them the ability to receive updates via text on their ATEX radio, or send messages that don’t require a radio call, can help speed up processes and improve efficiency on-site. 

Not only that, but 90% of text messages tend to be opened within three minutes of being received. A missed call can take hours, if not days, to be rectified when it comes to conveying the original message. 

With workers staying connected so important to successful site operations, having a text messaging feature on-site could be the difference between thriving production lines and missed opportunities. 

It’s a mobile world

It’s safe to say that mobile phones, smartphone devices, whatever you want to call them, are popular on a global scale. And when it comes to this country, the statistics are evidence of just how important a handheld mobile device can be. he UK has the highest smartphone penetration in the world. 

From a population of 67 million, the UK boasts 55 million smartphone users – that’s 82.9% of the country. That’s the highest smartphone penetration in the world, based on how many people of the total population use them. 

With smartphones off-limits on-site, it’s vital that workers can still take advantage of real-time messaging capabilities. Without it, efficiency, productivity, and safety will suffer. And at the end of the day, why wouldn’t you let your workforce benefit from something they’re so used to outside of your surroundings? 

Book a FREE Demonstration

If you would like to find out more about how your business could take advantage of text messaging, and all the other features and software we provide, then book a FREE demonstration of our ultra-smart TRBOCALL system today.

News Archive

See What Our Clients Say

Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."

Chemoxy

"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool


"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital


"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."