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Utilities: Use Intelligent Audio to Work Smarter On Site

02/08/2022
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Energy and utility companies aren’t discreet in nature. In fact, they're the opposite. They're big in size (both structurally and financially) and are loud when it comes to their influence on the daily lives of people across the UK. 

And that last point is true in more ways than one. Away from the loud influence the sector has on society and economy, you have the loud working environments in which they operate. Think of onshore and offshore wind farms or nuclear power plants and water treatment plants, and you can imagine how loud it can be to work on these sites. 

Today, we complete our Utilities Pain Points series by taking a look at Intelligent Audio – a smart feature that is designed to help you achieve more in an environment that produces consistent loud noise levels. 

Radio audio and its intelligence

Loud environments

In loud environments, radio volume will automatically be increased, so a worker is able to hear what the other person is saying without having to worry about having to stop and change the volume settings of the device. 

Quiet environments

If a worker has their device volume set to high, but is in a quite environment, then Intelligent Audio will monitor the environment and automatically reduce the noise. 

Noise cancellation

Noise cancellation provides workers with a smart solution for better speech transmission. Using the radio’s built-in microphone, advanced audio processing technology is used in order to reduce background noise. 

Don’t raise your voice

Energy and utility companies operate in high-pressure environments, so workers can sometimes raise their voice to make sure the person can hear them – especially if either person is wearing ear protection. 

With a feature known as Automatic Gain Control (AGC), this isn’t necessary. AGC will automatically adjust the microphone level of the radio in operation, so noise levels are more reasonable. 

Feedback suppression

When two or more radio users are too close together, and one of them speaks via their ATEX radio, their voice will cause uncomfortable interference – in the form of annoying looping and howling noises. To prevent this happening, acoustic feedback suppression can be enabled to ensure teamwork can carry on at pace. 

Designated 'high noise' areas

Working in a noisy environment isn't something to take for granted. It can be frustrating for workers who are trying to get on with their job, but it can also be a matter of health and safety. When noise is particularly high, we recommend that you introduce a solution that can cancel out background noise and offer protection for your workforce. Heavy-duty headsets will give your workers added protection when they're operating in noisy surroundings. They're also rugged in design, so are ideal for harsher environments. 

The decibel dilemma

The Control of Noise at Work Regulations 2005 sets the legal limit of 85 decibels in the workplace. If levels go any higher than that, employees must provide ear protection to their staff. If decibel levels reach 80 then training must be provided to help workers understand how high noise levels can impact them and their work. 

For workers to communicate without disruption, they must be able to talk to each other throughout their shift. If noisy machinery or equipment is preventing important conversations from taking place, then productivity will suffer - along with safety and efficiency. 

Book a FREE demonstration of TRBOCALL

If you'd like to hear more about how Intelligent Audio will benefit your day-to-day operation, then book a FREE, no obligation demonstration of our TRBOCALL. On the demonstration, we'll explain to you how it works in real-life scenarios, as well as show the rest of our award-winning cloud-based system. 

To book your slot, please fill out our online contact us form and it make known that you'd like to have a FREE demonstration of TRBOCALL. 


News Archive

See What Our Clients Say

Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."

Chemoxy

"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool


"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital


"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."