Contact Eemits Today

Please contact us if you require any additional information or would like to request a quote.

: 0800 328 0100

Request a callback

* Mandatory

Request a Callback


News Archive
What We Offer

Utilities: Group Your Teams Together For Better Communication

Eemits Requalifies for SafeContractor Accreditation

As the saying goes, “too many cooks spoil the broth”. In the energy and utilities sector, too many people being involved with the same thing can refer to several different scenarios. 

The scenario we’re focusing on today is when a business has a two-way radio system in place but has all of their workers operating on the same channel(s). For example, operations are on channel 1, but so is maintenance and engineering. 

The problem with this? Seriously congested radio channels then result in two-way communication becoming a battle of many trying to speak over one another – and often around subjects that don’t directly impact another team. 

So, as part of our Utilities Pain Points series let’s take a look at how businesses can streamline their two-way communication capabilities by introducing ‘talk groups’ into their fleet of digital two-way radios. 

Dedicated group channels

The best way to ensure your operational efficiency isn’t impacted by poor two-way communication is by having set teams on set radio channels. 

Making sure that maintenance speaks to maintenance and engineering and engineering sounds simplistic in principal, but in practice it can become a logistical nightmare without the right solution in place. 

Depending on the device and system you are using, you can have multiple channels where all of your teams can be segregated. 

You can even create channel groups where you have two teams talking to each other on a daily basis, as one team’s work impacts the other. 

If your business is using a trunked radio system, then you will have the ability to automatically assign frequency channels to groups of radios. 

Please be aware that dedicated channels aren’t available on licence-free radios, as they operate on an open frequency that anyone within range can access (including users outside of your business).

Having someone in control of who is on what channel is handy too. Picture a scenario where a bit of ‘office politics’ is going on and one team thinks they should (or shouldn’t) be talking to the other. 

A centralised user can utilise a centralised dispatch system like TRBOCALL to assign and re-assign users to different channels. Nothing ever stands still in business, so it’s important to be on top of team dynamics – in order to ensure operational efficiency is at its best.

Teamwork makes the business dream work

Teamwork has to be effective in any organisation. Open communication and defined roles are at the heart of success. 

But things can start to unravel the second there’s a breakdown in team communication. An Importance of Collaboration report in 2022 showed that only 14% of managers are confident that their employees understand the company’s strategy, goals, and overarching direction. 

Further to this, the report also claimed that 39% of employees believe there is ineffective collaboration within their organisation. 

From these two statistics alone, you can see a pattern forming. Especially when you add a third in that suggests 27% of workers leave their job because they don’t have a connection it or the people they work with. 

It is clear that employee collaboration is key to more productive, happy staff. Plus, productive staff will normally lead to you having better operational efficiencies in place. 

One way to improve operational efficiency is by having a solution in place that will promote effective teamwork via smart voice and data functionality. 

You even have the opportunity to bring teams closer together, who otherwise would be stood at opposite sides of your site or plant. 

Having dedicated group channels also means, you can: 

Send tailored text messages to specific teams

Alert teams via alarm notifications that are specific to them

An operator can create primary and secondary channels so the most important tasks can be marked as higher priority for the team in question.

Book a FREE demonstration of TRBOCALL

To learn more about creating dedicate group channels via a centralised dispatch system, then book a FREE demonstration of our award-winning TRBOCALL platform today by completing our contact us form.

On the demonstration we’ll show you exactly how you can organise your teams into grouped talk channels, so your operation will never miss a beat.

News Archive

See What Our Clients Say

Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."


"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool

"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital

"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."