Education: The Benefits of Job Ticketing Software for Your Staff
The need for paper in everyday life has diminished with technology paving the way for a digital world, where you write emails instead of letters, pay for goods and services online, and stay up to date with the latest news on your computer or smartphone.
In the education sector, paper still has its place, and is used regularly by teaching and non-teaching staff – covering everything from grading written assessments to carrying out and recording daily tasks.
If your educational facility is still using paper to document, monitor and record tasks, then read this blog to find out how you can use technology to automate your way to productivity success.
Job Ticketing software
Whether its students coming and going from lectures, or staff carrying out daily tasks, there’s a lot going on from the minute the doors open on a morning until they shut at night.
Your staff, whether they’re teachers or part of the maintenance team, need to be able to do the jobs that really matter to help students flourish whilst they’re learning.
If you’re reliant on a paper-based workflow system, then too much time can be wasted on tasks that take staff away from their high priority roles and responsibilities.
With Job Ticketing, you can create, assign, and track job tickets through a centralised system or radio network. You can send real-time updates to an end user’s radio device, and they can know when to start a new task and when it’s due to be completed.
You also have the ability to do the following:
• Accept new job tasks
• Schedule job tasks
• Create audit trails for accurate reporting
• Generate reports to analyse productivity and efficiency
• Time and date stamp tasks so you know when one was started and how long it took to complete.
This will allow you to automate workflows for your staff – helping you to ditch paper and let them get on with the job at hand.
Productivity and automation
As we evolve further into a digital world, automation continues to be a hot topic of discussion. Put simply, automation is a term for technology applications that reduce or minimise the need for human input – i.e., manual tasks become automated tasks that remove the need for human intervention or paper in this specific case.
Looking at things from a statistical point of view, 73% of IT leaders believe that task automation saves employees between 10% and 50% of time previously spent carrying out manual tasks.
Take your maintenance team as a prime example of who could benefit in this way. If a job normally takes three hours because one hour is spent completing paperwork, then using Job Ticketing can help eliminate unnecessary steps from the process at the touch of a button – with everything from when the task was started to how long it took to complete without the need for pen or paper.
The paper-free pledge
Going digital for educational institutions isn’t always as easy as it sounds. Especially when you factor in the need for learning literature and exams – where paper trumps online platforms.
But, in respect to making a conscious effort to reduce paperwork, workflow management systems and record keeping are the perfect places to start.
It’s a staggering statistic, but 12.5 million tonnes of paper and cardboard are used annually in the UK – with large quantities of it going to waste, or in the case of educational facilities, it’s used to be tucked away in filing cabinets.
Back in 2018, organisations in the education sector relied the most on paper and had the largest amount of work to do to reduce their usage, based on research at the time.
The Think Before Printing campaign estimates that more than half of all pages printed aren’t even looked at, with consideration needed for the amount of blank pages that end up being printed in error.
For educational institutions, moving to an automated workflow system can bring long-term benefits and help eradicate a long-term paper problem.
A look to the future
In 2022, the hope is that AI and automation will steer education leaders towards sophisticated systems that will allow for personalised experiences where students are presented with online learning content that is specific to their interests and chosen career path.
From a staff perspective, it’s important to put them on a similar path, where menial tasks can be taken care of at a touch of a button and they can focus on the important stuff, whatever their role with in the facility may be.
Book a FREE demonstration of our Job Ticketing software
If you’re looking to boost staff productivity, whilst transforming safety and efficiency for your college, then you should speak to us today to learn more about our award-winning TRBOCALL platform – where we’ll take you through our Job Ticketing capabilities and more.
To book a FREE no obligation appointment/demonstration, then complete our online enquiry form or call us on 0800 328 0100 now.
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