Eemits Delivers TRBOCALL System to Falck Fire Services UK
Working alongside international provider of industrial fire and rescue services – Falck Fire Services UK – Eemits has successfully helped the company to upgrade its two-way radio system with the implementation of our unique modular platform, TRBOCALL.
Falck were using an analogue radio system, with outdated equipment that significantly lacked coverage and audio quality. As such, we upgraded the company’s infrastructure placing them on our region wide Capacity Max network with built in redundancy ensuring that there is no down time. The futureproof network offers unrivalled coverage, eradicating Falck’s problem of poor coverage and low audio quality.
Operating in high risk environments, Falck is extremely focused on ensuring that the safety for all of its workers and clients is number one priority along with business continuity. As such Eemits also equipped Falck with a fallback control room radio system in the event that their primary control became compromised. As such the company was keen to integrate safety and system monitoring features that are options within the TRBOCALL modular system, all of which can be tailored to individual business needs.
Falck opted to integrate personal safety software features such as a panic alarm, whereby a worker can activate this on the radio and an immediate emergency response will be made and if a worker was to have a trip or fall, the man down alarm will be automatically activated. Also, all lone workers will feel safe as they have to check in every 60 minutes, failure to do so, and an emergency team will respond. Reporting functionality allows full audit trails of verbal communications, text messages and GPS tracking.
Not only have we upgraded the system in terms of infrastructure, we have also uniquely integrated bespoke software to the firm’s radio hardware devices. This has helped the company to significantly increase safety, drive productivity and improve efficiencies.
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"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.
Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."
"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.
Eemits is a professional, friendly and reliable company."
"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.
Eemits is a great company."
"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."
"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.
Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."
"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.
Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."
"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.
Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."
"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.
Eemits attitude sets them apart - no problem is too big"
"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."
"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.
I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."
"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.
The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.
Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."
"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.
As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.
TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.
Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."