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Eemits Creates Onshore TRBOcall Solution for Dogger Bank Wind Farm

20/02/2024
Eemits Requalifies for SafeContractor Accreditation

Eemits Communications continues to deliver time-critical, and cost-effective solutions in the renewable energy sector – this time by creating onshore communication solutions for the prestigious Dogger Bank wind farm. 

Dogger Bank is a joint venture between SSE, Equinor, and Vargronn. It will become the world’s largest offshore wind farm when the three phrases are completed, and Equinor will operate the wind farm for an expected 35 years. 

Eemits has been working closely with Equinor to deliver the solutions we highlight in more detail below. 

The onshore challenges

Eemits were invited to provide a seamless digital two-way radio solution to connect their two remote onshore converter stations with their operations and maintenance base so that workers could carry out O&M tasks efficiently and safely. 

In addition, the O&M base needed a system to aid with the embarkation and disembarkation of personnel to and from the support offshore vessels (SOVs) as well as facilitating the warehouse, facilities and security teams’ day to day activities and safety around the base. 

Being able to communicate with operatives on the SOVs when dockside was vital to the smooth running of the windfarm so that spare parts could be effectively loaded and unloaded from the warehouse to the vessel. 

The system needed to handle multiople voice calls and crate multiple user groups so that radio users could communicate within their own group without interference as well as the ability to communicate with other groups and every radio user if the need arose. Private one-to-one calling features and the ability pre-defined texts and free form texts were also needed when messages are needed to be sent quickly.

Deployment of Dogger Bank solutions

Eemits deployed their cloud based digital Tier III two-way radio solution TRBOcallTM. This enables organisations to rapidly deploy an on-site digital two-way radio system that can be remotely managed and monitored with the capability of remote diagnosis and fix of the system. 

At the same time TRBOcall can control the functions and features of the radios remotely without the need to recall radios from the field. All of these are aimed at reducing and eliminating down time to operatives in the field. 

Systems were deployed at the two converter stations and the O&M base which were connected to the TRBOcall hub using secure VPN IT connections with automatic failover in the unlikely event that the primary IT connection is lost. 

This allows seamless communication across the three geographically separated sites so that operatives at Creyke beck can communicate directly back to the O&M base at Tyne Dock or Lackenby and vice versa. 

The systems were also deployed with 12-hour battery back up in the event of total power failure at any of the sites. Ultimately the TRBOcall are sites are deployed to provide mission critical communications that must work when other systems fail.

TRBOcall has a range of enterprise software applications that can be deployed remotely to enhance productivity, efficiency, and safety of operatives in the field. The choice of application is dependent upon the requirement and operating environment. 

As the converter stations are remote then worker safety becomes paramount. TRBOcall comes with a range of advanced worker safety features that have been deployed and these include panic alarm, lone worker, and man down alarms. 

When these alarms are triggered, the system notifies a range of responders from the dispatch team at the the O&M base, to coworkers nearby and or external third-party responder agencies. The emergency when triggered follows a prescribed escalation route as defined by Equinor to ensure that the alarm is never missed and responded to appropriately. 

When the alarm is raised it also contains vital location details that pinpoints the exact location of the worker in distress both externally, using GPS and within buildings, using internal location beacons. 

TRBOcall records every voice and data message so that these can be replayed post incident for investigative purposes and to help train personnel in the correct use of radios in an emergency. 

The built-in Automatic Registration System (ARS) coupled with the ability to create Geofences around the sites within the system lets the dispatcher at the O&M know when teams arrive and leave the converter stations so that they know when to monitor.

TRBOcall is based on the Motorola Capacity Max system architecture that deploys systems at site that contain Motorola’s SLR5500 repeaters coupled with a UHF antenna system to provide 100% RF coverage at each converter site. 

The Motorola R7 Premium full keypad radios were given to the O&M team members that served as a communication device as well as an invaluable health and safety tool. The added advantage of the R7 is that it is a rugged and robust device that could stand up to the tough operating environments found in the renewable industry.

To ensure that that the stem operates with uninterrupted service it is further supported by the Eemits Communications Service Wrap provision. 

This includes telecare support services, with a direct number to engineers - providing fast and accurate turnaround to any issues, rapid reaction to onsite faults where remote diagnosis and fix is not achievable; preventative site maintenance or ‘health check’ to get eyes on the equipment at site to ensure operating parameters and the environment hasn’t changed as well as ensuring the equipment is operating at optimally. 

Annual visits are accompanied with reports highlighting defects found, and opportunities to improve the system; hardware ‘hot swap’ to ensure that the systems maintain their operating integrity and hardware repair of any defective radio equipment.

Contact Eemits about your project

If you've got a major project that requires an ultra-smart two-way communication system - at a cost-effective price - then contact us today. Alternatively, you can call us on 0800 328 0100 between 8:30am and 5:15pm, Monday to Friday.


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Whitby Seafoods

“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.” 

Teesside Park

"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.

Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."

Middlesbrough Council

"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.

Eemits is a professional, friendly and reliable company."

Lucite International

"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.

Eemits is a great company."

Huntsman Pigments and Additives

"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."

Hitachi Rail Europe

"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.

Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."

Go North East

"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.

Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."

Chemoxy

"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.

Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."

ATC Liverpool


"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.

Eemits attitude sets them apart - no problem is too big"

North Tees Hospital


"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."

Hartlepool Power Station

"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.

I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."

Cummins Turbo Technologies

"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.

The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.

Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."

Falck Fire Services

"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.

As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.

TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.

Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."