Eemits Deploys Smart Alarm Integration for Major Food Manufacturer
02/10/2025
Eemits Communications has recently worked with a food manufacturer, part of a nationwide food group, to deliver more reliable communication to their production site, and connect a critical alarm solution to aid the safe, productive, and efficient production of key food ingredients - that go from production to plate.
The Challenge
The food manufacturing site in Middlesbrough faced significant communication challenges that impacted safety, productivity, and efficiency. The existing communication system, a mix of mobile phones and licence-free XT400 Series two-way radios, was unreliable and struggled to provide consistent coverage across the facility.
This unreliable communication posed several critical issues:
Safety: The lack of a reliable line of communication for emergency situations was a serious concern in a busy manufacturing environment.
Coverage & Noise: Dead zones and high operational noise from machinery prevented key staff from communicating effectively.
Downtime & Efficiency: A disjointed communication system led to delays, miscommunications, and a lack of real-time coordination, particularly regarding critical plant equipment.
The site required a robust, reliable, and integrated two-way radio solution to ensure seamless communication, improve safety protocols, and enhance operational efficiency by directly addressing potential equipment issues.
The Solution
Eemits Communications conducted a thorough site assessment and designed a comprehensive, bespoke two-way radio solution. A key component of this solution was the custom integration with the site's critical infrastructure.
The solution included:
Custom Alarm Integration: Eemits custom-built two alarm integration boxes designed to act as a direct alert system between the on-site boilers and the two-way radios. When an alert is triggered on a boiler, the signal is sent to a Motorola DM4600e mobile radio.
Synchronised Alerts: The DM4600e then syncs with a screened Motorola R7 radio, immediately alerting key engineering and operations personnel of a potential problem. This streamlined, automated alert system bypasses traditional, less reliable methods of communication.
High-Performance Devices: Nine Motorola R7 non-keypad capable radios were provided to the Engineering and Operations staff for general communications. The Motorola R7 series is known for its superior audio clarity, robust build quality, and excellent range, effectively overcoming the site’s noisy environment and coverage issues.
Enhanced Support & Management
An Extended Warranty was added to all 11 radio devices, providing peace of mind and protecting the client's investment.
Eemits took on the management of the OFCOM simple site licence on behalf of SK Chilled Foods, ensuring regulatory compliance without adding to the client's administrative burden.
The Results
The new two-way radio system from Eemits Communications delivered immediate and significant improvements, particularly regarding operational responsiveness and efficiency.
Proactive Problem Solving: The custom alarm integration has transformed the site's ability to respond to boiler issues. Key personnel are now alerted instantly, allowing them to address potential problems before they escalate into major breakdowns. This has drastically reduced downtime and limited the negative impact on productivity and efficiency.
Enhanced Safety: The system ensures that critical alerts are received by the right people immediately, dramatically improving safety and response capabilities for any equipment-related emergency.
Improved Communication & Coverage: The Motorola R7 radios eliminated dead zones and provided crystal-clear audio, even in the loudest areas of the plant, ensuring that all staff members could communicate effectively regardless of their location.
Increased Productivity & Efficiency: With a reliable and integrated communication network, the Engineering and Operations teams can coordinate in real-time. This has streamlined workflows, reduced downtime, and improved overall operational efficiency.
Our solution provided the customer with a professional-grade, reliable, and tailored communication system that not only addressed their initial challenges but also introduced a proactive and automated layer of operational intelligence, leading to a safer, more productive, and more efficient operational environment.
Contact Eemits today
If your site is experiencing poor two-way communication coverage, then contact us today. We work with sites across the UK to implement the right hardware, software, features, accessories, and service wrap via our award-winning TRBOCALL platform.
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See What Our Clients Say
“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.”
"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.
Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."
"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.
Eemits is a professional, friendly and reliable company."
"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.
Eemits is a great company."
"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."
"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.
Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."
"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.
Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."
"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.
Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."
"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.
Eemits attitude sets them apart - no problem is too big"
"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."
"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.
I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."
"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.
The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.
Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."
"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.
As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.
TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.
Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."